Do you accept insurance?

Not directly. If you have PPO Insurance and your deductible has been met, most PPO insurance plans reimburse around 50% of Shirley's fees. Shirley is happy to provide you with a Superbill so you can submit it to your insurance. Below are three examples to give you an idea of what you could expect: 25-minute Session Example:
-You pay Shirley $185
-Your PPO could reimburse you around $85.
-Your total Out-Of-Pocket expense would be around $100. 50-minute Session Example:
-You pay Shirley $325
-Your PPO could reimburse you around $160.
-Your total Out-Of-Pocket expense would be around $165. 80-minute Session Example:
-You pay Shirley $400
-Your PPO could reimburse you around $200.
-Your total Out-Of-Pocket expense would be around $200. ***Shirley is not an employee of any HMO insurance plans so her services are not covered by HMO insurance. This allows Shirley the freedom to select the best services and medications for each individual.

Do you accept Medi-Cal or Medicare?

Shirley does not accept Medi-Cal or Medicare and is considered a "Non-Provider". Medicare and Medi-Cal will not reimburse you for Shirley's fees. Click here to read her policy.

Do you prescribe medication?

Yes. As a Psychiatric Mental Health Nurse Practitioner, Shirley legally prescribes medication. Shirley prescribes:

• antidepressants
• non-habit-forming anti-anxiety medication
• non-habit-forming sleep aids
• non-stimulant medication for ADHD
• medications to wean off habit-forming meds

Do you treat Bipolar Disorder (Manic Depression)?

No, Shirley does not treat Bipolar Disorder but is happy to refer you to a qualified professional.

How do you process prescription refills?

Refills are handled at the time of each appointment after the effects of medication have been assessed. Please note, that Shirley gives you enough refills until your next appointment so she does not do "Auto-refills" or "FAX-backs" from pharmacies. ​ If you need to reschedule an appointment please make sure to do so before you run out of medicine.

What is your cancellation policy?

If you need to cancel or reschedule, you can do so with no charge at least 2 days before your appointment. If you need to cancel or reschedule within 2 days of your appointment, you will be charged the full fee unless it is an emergency.

Do you treat minors under the age of 18?

Yes, with limitations. Shirley offers coaching and hypnotherapy. Some examples of how she has helped minors is with panic attacks and phobias such as school phobia. Shirley does not prescribe medication for minors.

Where and when are you available?

Shirley is best reached via text/SMS. Shirley has offices in Newport Beach and a weekend office in Seal Beach. *For the time being, Shirley is doing all sessions via remote telehealth/telemed. Links to sessions are texted to clients before each session.

Are you really available on weekends?

Yes! Shirley is availble via text message on weekends.

Can I reach you if I need you?

Yes! Shirley takes her own calls and is available for urgent matters on weekends, holidays and vacations. This is one of the things that makes Shirley a unique practitioner. Texting is the best way to reach Shirley.

What are your rates?

*Most clients with PPO insurance (who have met their annual deductible) are typically reimbursed for around 50% of Shirley's fees. ​ Quit Smoking Hypnotherapy Service 85 Minutes - $497 *Includes recording for reuse ​ Psychiatry, Therapy, Counseling, Hypnotherapy 85 Minutes - $425 ​ 55 Minutes - $345​ ​ 25 Minutes - $195 *Offered after initial consultation ​ 15 Minutes - $95 *May be offered for medication checkups. Telehealth only. ​ ​ Payment is due at the time of service. We accept all major credit cards and the easiest way to pay is with Ivy Pay.

Do you treat Schizophrenia?

No, Shirley does not treat Schizophrenia but is happy to refer you to a qualified professional.

Do you handle legal/forensic issues?

Shirley does not accompany clients to court nor does she specialize in legal or forensic matters. She is happy to recommend a Forensic Psychiatrist.

What are your hours?

Monday - Friday: 8:30am - 5:30pm

Do you offer video therapy (telehealth/telemedicine)?

Yes! Shirley offers HIPAA compliant video therapy (telehealth/telemedicine). Shirley uses Doxy.me which is HIPAA compliant so you can feel safe and secure. In light of the COVID-19 pandemic, Shirley is doing all sessions via remote telehealth/telemed. Links to sessions are texted to clients before each session.

Do you offer phone sessions?

Yes! Shirley offers phone sessions. In light of the COVID-19 pandemic, Shirley is now doing all of her sessions through video telehealth and phone sessions. We will update the website as this changes.

How many sessions will treatment take?

This varies depending on the type and severity of issue(s). Many clients experience benefits within a week or two. The speed and degree of improvement varies and is influenced by each client's commitment and desire for change.

Are you seeing clients in person during COVID-19?

For the time being, Shirley is doing all sessions via remote telehealth/telemed. Links to sessions are texted to clients before each session.

Do you prescribe stimulants?

No. Shirley does not prescribe stimulants but can refer you to a specialist who does.

Do you prescribe Mood Stabilizers for Bipolar Disorder?

No. Shirley does not prescribe Mood Stabilizers for Bipolar Disorder but she can refer you to someone who does.