Frequently Asked Questions
Do you accept insurance?
On average, if your deductible has been met, most PPO insurance plans reimburse around 50% of Shirley's fees. Shirley is happy to provide you with a Superbill so you can submit it to your insurance. There are three examples below to give you an idea of what you could expect.
You pay Shirley $185 for a 25-minute session.
Your PPO could reimburse you around $85.
Your total Out-Of-Pocket expense would be around $100.
You pay Shirley $325 for a 55-minute session.
Your PPO could reimburse you around $160.
Your total Out-Of-Pocket expense would be around $165.
You pay Shirley $400 for a 85-minute session.
Your PPO could reimburse you around $200.
Your total Out-Of-Pocket expense would be around $200.
Shirley is not an employee of any HMO insurance plans so her services are not covered by HMO insurance. This allows Shirley the freedom to select the best services and medications for each individual.
Do you accept Medi-Cal or Medicare?
Shirley does not accept Medi-Cal or Medicare and is considered a "Non-Provider". Medicare and Medi-Cal will not reimburse you for Shirley's fees.
Do you prescribe medication?
Yes. As a Psychiatric Mental Health Nurse Practitioner, Shirley legally prescribes medication.
non-habit-forming anti-anxiety medication
non-habit-forming sleep aids
non-stimulant medication for ADHD
medications to wean off habit-forming meds
Stimulants for ADHD
Mood Stabilizers for Bipolar Disorder
Do you treat Bipolar Disorder (Manic Depression)?
No, Shirley does not treat Bipolar Disorder but is happy to refer you to a qualified professional.
How do you process prescription refills?
Refills are handled at the time of each appointment after the effects of medication has been assessed.
What is your cancellation policy?
Do you treat minors under the age of 18?
Yes, with limitations.
Where and when are you available?
Shirley is always available via text/SMS.
Are you really available on weekends?
Yes! Shirley is availble via text message on weekends.
Can I reach you if I need you?
What are your rates?
*Offered after initial consultation
E.g. Initial Consultation, Hypnotherapy, Therapy
80 Minutes - $400
Do you treat Schizophrenia?
No, Shirley does not treat Schizophrenia but is happy to refer you to a qualified professional.
Do you handle legal/forensic issues?
Shirley does not accompany clients to court nor does she specialize in legal or forensic matters. She is happy to recommend a Forensic Psychiatrist.
What are your hours?
Monday - Friday: 8:30am - 5:30pm
Do you offer video therapy (telehealth)?
Yes! Shirley offers HIPAA compliant video therapy (telehealth).
Do you offer phone sessions?
Yes! Shirley offers phone sessions.
How many sessions will treatment take?
This varies depending on the type and severity of issue(s). Many clients experience benefits within a week or two. The speed and degree of improvement varies and is influenced by each client's commitment and desire for change.
Are you seeing clients in person during COVID-19?
For the time being, Shirley is doing all sessions via remote telehealth/telemedicine.